Privacy Policy
Effective Date: April 14, 2025
Dryer Vent Professionals of San Diego (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services.
1. Information We Collect
We may collect personal information that you voluntarily provide to us, such as:
- Name
- Email address
- Phone number
- Mailing address
- Payment information
We may also collect information automatically through cookies and analytics tools to improve user experience.
2. How We Use Your Information
Your personal information is used to:
- Provide and maintain our services
- Process payments and invoices
- Send appointment reminders and updates
- Communicate with you, including service-related or promotional content
- Respond to your questions and service requests
- Monitor website usage and improve functionality
3. Sharing of Information
We do not sell, trade, or rent your personal information to third parties.
Phone numbers collected for SMS purposes will not be shared with third parties or affiliates for marketing purposes.
4. SMS Communications
If you opt in to receive SMS messages from us, you may receive communications related to appointment reminders, service updates, or billing inquiries. See our SMS Terms & Conditions below for more details.
5. California Privacy Rights (CCPA Compliance)
California residents have the right to:
- Request access to personal data
- Request deletion of personal data
- Know what data is collected and how it’s used
- Opt out of the sale of personal information (we do not sell data)
- Equal service and price regardless of privacy choices
To exercise your rights, email us at: Info@dryerventcleaningsandiego.com
6. Data Security
We implement reasonable and appropriate safeguards to protect your personal information from unauthorized access, use, or disclosure.
7. Changes to This Policy
We may update this Privacy Policy at any time. All changes will be posted to this page with the updated effective date.
8. Contact Us
Dryer Vent Professionals of San Diego
7728 Clairemont Mesa Blvd.
San Diego, CA
Phone: (619) 736-3281
Website: www.DryerVentCleaningSanDiego.com
Email: Info@dryerventcleaningsandiego.com
SMS Terms & Conditions
Effective Date: April 14, 2025
By opting in to receive SMS messages from Dryer Vent Professionals of San Diego, you agree to the following terms:
1. SMS Consent
By providing your mobile number through our website, you consent to receive SMS messages from Dryer Vent Professionals of San Diego. Your consent is voluntary, and you may opt out at any time.
We do not share your phone number with third parties or affiliates for marketing purposes.
2. Types of Messages
You may receive SMS messages (both external and conversations between employees) related to:
- Appointment reminders
- Service confirmations
- Follow-up messages
- Billing or account-related notifications
Example:
“Hello, this is a reminder of your upcoming dryer vent cleaning appointment with Dryer Vent Professionals of San Diego on [Date] at [Time]. Reply STOP to opt out.”
- Appointment reminders
3. Message Frequency
Message frequency may vary depending on the nature of your service.
You may receive up to 2 messages per week regarding appointments or account status.
4. Charges
Standard message and data rates may apply depending on your mobile carrier. Charges may vary for domestic vs. international messages.
5. Opt-In Method
You can opt in to SMS messaging by submitting your phone number via our website forms.
6. Opt-Out Methods
You may opt out at any time by:
- Replying “STOP” to any text message
Contacting us directly at Info@dryerventcleaningsandiego.com or (619) 736-3281
7. Additional Options
You are not required to opt in to SMS in order to use our services. You can decline SMS communications by leaving the checkbox unchecked when submitting your contact details online.
8. Disclosures
- Message and data rates may apply
- Message frequency may vary
- Text STOP to cancel
- For assistance, text “HELP” or visit our Privacy Policy and Terms and Conditions pages.
- Message and data rates may apply